Mistakes to avoid in managing and hiring a team
Well, I am still learning about it. I am still exploring.
At the time when I am giving this interview for this book, at the same time I am in touch with a professional lawyer and an HR team who is working with me to create the company policies and all the company docs and everything.
See the reason that I did not pay much attention to it previously is that I have never worked in corporate culture in my life. I have never done a job. So I have never seen the world from that angle.
And that’s why I don’t know about the formalities and things that go into an offer letter or other company docs.
I started my journey as a freelancer and started doing well in that. Then once I thought that now it’s time for delegation, so from there I started building a team and began the hiring process.
So, I would say that I am still learning.
But, one of the key learnings has come from my very first hiring.
I hired a girl named Ayesha, and she was an all-rounder. She knew graphic designing, had also done selling, and also knew basic level SEO.
I thought that she would be able to do a lot. But when you have people who would be able to do a lot, it means that you don’t have any scope of work for them.
Every morning, you have to first think that what work you need to delegate to them, and then you need to plan what you need to do today on your part. And if you have a broken routine like mine at that time, a terrible routine where I used to work all day and night, it’s not going to become sustainable in the longer run.
I used to wake up at 12 PM or 1 PM and after that, I used to think that what I need to delegate to her, and then I had to decide what I need to do that day. And if you think in terms of work timings, by 12 PM or 1 PM Ayesha has already completed her half-day at work.
So that was a big mistake.
That’s not how the team and work allocation and delegation works.
You have to have people who know their work without your interference day in and day out.
Even if you have not been in touch with them for straight 30 days, they should be knowing that what they have to do daily and should be able to do it on a repeated basis.
That’s how they will become good at it and eventually best at it. And this is a system by which they will be able to function at their optimum level.
That’s one of the big learnings.
Another learning that I have had in terms of hiring people is that I hire more coachable people.
So, if I talk about the video editor whom I hired, only had one video on his portfolio at the time of hiring that too was edited on a mobile phone because he did not have any laptop.
He didn’t even know the name of any video editing software. But even if he edited the video or a mobile phone, he surely did a good job.
Another person is working in our team, Siddhant, who designs the landing pages for FlexiFunnels.
He started working a year ago with us. When I hired him, he only had one landing page to show that too was made when I rolled out the application for hiring.
When he saw my hiring post he immediately created a free Wix account and designed a very basic landing page on the same day.
So if you see that both of these people did not have any experience with their work previously before I hired them.
But the email they both have sent me had that honesty that clearly showed the willingness to learn and along with that, they had that attitude that even if they have not done it before but as soon as they saw that opportunity to work with us, they grabbed that opportunity with both hands by actually doing the imperfect action.
And if you have followed me anytime in your life, you would know that taking imperfect action has been my theme of living my life.
So my hiring is more based upon imperfect actions, on coachable people, and those who are ready to take action.
This is the key for me but of course, it completely depends on what type of work that you require.
If you require work that is completely skill-based for example development, then obviously you have to go for a person who already has a lot of skill and experience. But for the places which are more coachable, I prefer to do it that way.